Londoners were left fuming after a Tube station was shut on New Year’s Eve due to staff shortages.
Transport for London said coronavirus had affected staff numbers, and hundreds of rail workers had been forced to self-isolate.
This meant that the Jubilee Line Canary Wharf station was shut after midnight on December 31, leaving many passengers stranded.
One resident posted on social media that the station’s closure had caused disruption when they tried to get home.
They said: “I had to change plans last minute as I saw a small sign in the station on my way in that it closed at 1:10am.
“It was incredibly frustrating and felt a bit pointless for them to be running a service that I couldn’t actually get off at my destination.”
Another resident was more blunt. They wrote: “TFL are disgustingly unreliable. One of the absolute worst parts of living in London, an embarrassment to the city.”
One user added: “My friends found it a mission. City Mapper stated that trains were running. Really inconvenient and not acceptable!”
Tower Hamlets councillor Peter Golds said that it was unacceptable for TfL to close the station when so many people were trying to get home late on New Year’s Eve.
The Conservative councillor said: “Canary Wharf is amongst the busiest stations on the London Underground, serving an area with a large population dependent on public transport.
“People travelling back after celebrations on New Year’s Eve were told, on trains, that the station was closed.
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“I am asking TfL why this was, and how often Canary Wharf has been closed without prior announcement during the past year.”
A spokesperson for TfL said: “Like many businesses and organisations around the country, we have been experiencing the effects of the pandemic with a number of staff ill due to Covid or self-isolating.
“In the event of the closure of a station, customers still have a wide range of travel options.
“While we continue to do all we can to keep operating a normal service, we advise everyone to check our website and the TfL Go app before they travel as services may be affected at short notice by staff absences.”
TfL added that it currently had more than 500 staff off work due to coronavirus.