Leaks effecting two households lead to severe maladministration findings for Inquilab’s unacceptable complaints handling

Leaks effecting two households lead to severe maladministration findings for Inquilab’s unacceptable complaints handling

We made two severe maladministration findings in two different Inquilab Housing Association cases for the same reason. The landlord failed to respond to initial complaints and subsequent contact from the Ombudsman on... Read more »