The camera shop offering ‘specialist advice’ to all its customers

Matt Sanders, manager of London Camera Exchange <i>(Image: Newsquest)</i>” src=”–/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTY0MA–/″ data-src=”–/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTY0MA–/″/></p>
<p>Matt Sanders, manager of London Camera Exchange (Image: Newsquest)</p>
<p>A SOUTHAMPTON camera store offering buyers specialist advice said it has adapted to the changing world.</p>
<p>Matt Sanders, store manager at London Camera Exchange, labelled the photography store’s specialist advice as the key to the store’s success in a rapidly changing world.</p>
<p>Mr Sanders – which has two branches on Civic Road and the High Street – is a “survivor” as it has “adapted successfully” to the changing world.</p>
<p>It has built a solid customer base which has helped the store to keep its doors open.</p>
<p>Speaking to the Echo, Mr Sanders said the store never pressures customers.</p>
<p>Daily Echo: Matt Sanders, store manager London Camera Exchange</p>
<p><span class=Matt Sanders, store manager London Camera Exchange (Image: Newsquest)

He said: “We are photographic enthusiasts and we don’t pressure sell.

“We offer unbiased advice, and we will listen to the customer’s needs, and we do offer trade-ins.”

He added: “The major difference for us is that we are one of the few cameras specialist shops still remaining the country.”

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Mr Sanders said newer cameras allow for a lot more control and flexibility which puts the user in full control of what they want to get out of a picture.

He said: “You get more creative control and it allows for nice and better results than smartphones.

“As good as [smart phones] are, there are limits to what they can get depending on subjects or light conditions.”

Over the pandemic, the store developed its online presence and as a result, has found a new way of connecting with different customers.

Daily Echo: London Camera Exchange

Daily Echo: London Camera Exchange

London Camera Exchange (Image: Newsquest)

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Mr Sanders said: “A lot of those traditional customers have adapted themselves and are quite internet savvy and keen to engage with the internet age.

“In general people are pleasantly surprised that there’s a company like this”.

London Camera Exchange is one of the venues that shoppers are being encouraged to support as part of Visit Southampton’s Christmas giveaway.

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When shoppers support local businesses they are signing up for the competition which could see them win one of 25 prizes.

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