The ‘best’ and ‘worst’ hospitals in London according to health regulators

While Covid cases in the capital have plateaud, health professionals continue to work night and day to tackle the treatment backlog, continue the vaccine roll-out and keep the day-to-day hospital operations ticking along. Amid the huge pressure the health service was under at the end of last year, the Care Quality Commission (CQC) the independent regulator of health care services, postponed inspections in hospitals and GP services.

However the CQC announced they will now begin to inspect more health care providers. But what do the current inspections say? How good are London hospitals? Spoiler Alert: they are pretty good, according to the CQC.

READ MORE : How long you’re likely to wait for hospital treatment in every London Trust

The intensive care unit at Chelsea and Westminster hospital can care for 2,500 patients a year and was rated ‘Outstanding’

The Care Quality Commission (CQC) rates every hospital in the country from ‘outstanding’ through to ‘inadequate’. The CQC conducts regular inspections and this might include speaking to patients and staff, inspecting policies and observing care.

It rates each service on a variety of measures- including waiting times, whether staff treat patients with respect and whether staff are trained effectively.

If a practice fails to make enough improvement and is still rated inadequate – the CQC will place it into ‘special measures’ and it risks closure.

In London, 13 hospitals received the highest rating of ‘outstanding’.

For the rating ‘good’ there were 85.

A total of 39 were rated ‘requires improvement’ and three were ‘inadequate’. 10 were not rated.

The hospitals rated outstanding (includes both NHS and private) were:

  • Kingston Hospital NHS Foundation Trust (Last Inspected 29th August 2018)
  • The Royal Marsden – Sutton
  • First Community Health & Care C.I.C.
  • The Harley Street Clinic – Private, specialised in oncology, cardiology and neurosciences ( Last Inspected 4th January 2017)
  • HCA Healthcare UK at University College Hospital- Specialist Cancer and Haematology Last Inspected 28 May 2017)
  • The Lister Hospital, Chelsea (Private Hospital, Last Inspected 29 May 2017)
  • The London Bridge Hospital (Private Hospital, Last Inspected 29 February 2017)
  • Moorfields Eye Hospital, Islington (Last Inspected 12 March 2019)
  • The Royal Marsden, Chelsea (Specialist cancer care)
  • East London NHS Foundation Trust (includes hospitals offering mental health services including Newham Centre for Mental Health, The Tower Hamlets Centre For Mental Health and City And Hackney Centre For Mental Health, Last Inspected 13th January 2022)
  • Chelsea and Westminster Hospital (Last Inspected 31st January 2020)
  • Homerton University Hospital, Hackney (Last Inspected 23 June 2020)
  • Queen Charlottes and Chelsea Hospital, Hammersmith (Maternity, women’s and neonatal care hospital, Last Inspected 22nd June 2019)

The hospitals that received the lowest ranking of ‘inadequate were:

1. Vision MH – Cornerstone House (Private Mental Health Hospital)

Last Inspection: 8 and 9 April 2021

Link to most recent inspection report here.

2. The Hillingdon Hospital

Latest Inspection: 19 May 2021 – This was a follow up inspection after concerns raised over social distancing – but the CQC noted improvements on Covid-19 signage and infection control

Latest Patient Survey from the Trust that runs the hospital here.

Link to CQC report here.

3. Rhodes Wood Hospital

Specialist Children’s Eating Disorder Service, nearer to Hertfordshire

Last Inspected: 19 February 2020

Link to latest report here.

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