‘London’s most unsafe carpark’ has lived up to its infamous reputation, after a Youtube star documented the break-in of his Range Rover over the weekend.
Digital creator and influencer Casey Barker, along with his fiance Nicole, took their children to the West End for the day.
The trip was documented on Nicole’s Instagram account and the day appeared to be a success, until the couple returned to find their car’s window smashed in and belongings stolen.
(Image: Google Maps)
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The NCP-run 330-space Parker Street compound in Covent Garden became infamous in 2018 after a freedom of information request to Scotland Yard revealed 92 crimes were recorded at the four-storey underground car park in just one year.
The crimes recorded included 71 thefts from vehicles, seven cases of criminal damage and a number of minor incidents.
The parking facility is perfectly located for people attending West End shows and the influencer couple, who have almost 700k followers on Instagram between them, fell foul of the car park’s less than stellar record on security.
Nicole posted live updates of the couple’s discovery of the crime on her Instagram story, which happened on Sunday.
In it, she complains of the lack of security measures and calls the CCTV useless.
Her photos of the scene also show that the back window had been smashed in with a rusty metal gutter grate.
In response to the claims made in the Instagram story, and whether they have made efforts to improve security since the FOI in 2018, NCP said: “It’s very frustrating to hear of a customer experiencing crime in our car park.
“This site is manned 24:7 and we have also invested in an external security team to support our staff with this.
“We take Police advice and have signs up warning people not to leave valuables in cars as this can encourage criminals onto car parks.
“We do have CCTV on site and work closely with the Police on all incidents reported to them.
“We are really sorry that this happened to our customer, and we are continually reviewing all aspects of the operation to ensure we are doing all we can to prevent this happening.”
However, reviews of the car park on Google paint a different picture.
There are over a dozen recent complaints from the public about the same thing happening to them.
One account from just three weeks ago reads: “My car was broken into, no CCTV footage, when I went to report to the police, they informed me it was a daily occurrence and NCP never do anything to help the situation.
“Luckily it was a worthless work bag however my ID badge was stolen. Was lucky I didn’t have any valuables in the car, thank god my disabled badge, Wallet was safe within the other compartments of my car.
“If you value your windows/ cars, just park on the street!
“Anything is better than this happening.
“Utterly appalled at NCP – thought I was the only one initially until the police had informed me. Luckily no one was hurt, but now I have to deal with potential ID theft!
“Please DO NOT park here!!!!!!
“I’ve just filed a complaint with NCP – to install CCTV, hope this happens!!!!”
Another from a week ago said: “Parked here for the theatre, went back to car to go to hotel. Car broke into. All our luggage taken.
“No cameras work apparently. DO NOT PARK HERE. The boot cover was covering our luggage also, so nothing visible.
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“Very suspicious. Had to cancel dinner and hotel and drive back home over 100 miles with broken boot window. NCP not really bothered. Something needs to be done as it’s not safe.”
There are more accounts and photographs of cars with broken windows that have been smashed to give thieves access to valuables in Google’s review section of the car park.
If the reviews and images are anything to go by, thefts and criminal damage are still rife at the parking facility.
Although perhaps the most high profile victims, Nicole and Casey are joined by many other people who have fallen prey to ‘London’s most unsafe car park’.
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