Wheelchair-bound Brentford woman brands bin men ‘lazy’ after ‘explosion of human poo’ outside her house

A wheelchair-bound Brentford woman was unable to leave her house on Wednesday morning after “human excrement” was splattered all over her front garden and railings.

Lisa Butler, 50, was getting ready to collect her bins on the morning of October 13 when she was forced to ‘do a 180’ after noticing an unusual substance.

She says “the smell hit her” as she realised a bag of excrement had been left lying in the middle of the road before a car ran over it – splattering it in the direction of her home on Carville Crescent, Brentford.

READ MORE: West Londoners horrified after ‘dog poo’ smeared on traffic lights near school

Ms Butler is wheelchair bound and paralysed from the waist down due to a spinal injury she sustained when a wall collapsed in on her when she was just seven years old.

Speaking to My London, she said: “The binmen usually come quite early. Normally I get up, have breakfast before collecting the bins and recycling boxes.

“I came out the door and I saw something at the bottom of the path and then the smell hit me. I looked over and saw a black bag squashed in the middle of the road.

“I couldn’t get over the path because it would have gone all over my wheels, and I couldn’t touch the railings cause they were covered also.”

Lisa Butler, 50, who is wheelchair bound, was unable to leave her house on Wednesday morning due to the mess outside her front door

When Ms Butler looked back at the CCTV, she alleges that the black bag, which she believes was filled with ‘either human or dog excrement’, fell onto the road when the binmen were emptying rubbish into their van.

She added: “My sister had to come round later to help clean it up, she has a stronger stomach than me.

“I went on a Facebook page to report the incident but I didn’t get a response.”

Bin collections on Ms Butler’s street are the responsibility of Hounslow Council.

Taking to a local Facebook group for Brentford residents after the incident, she fumed: “All because Hounslow bin men are too lazy to do their jobs and pick up one bag that fell on the floor, I now cannot leave my house!

“It was a nappy bag and now it has been run over and splattered human excrement all up my path and being in a wheelchair I cannot get out without it going all over my wheels.”

1 West London

To keep up to date with all the latest breaking news, stories and events happening across West London, give the My West London Facebook page a like.

We will provide you with the latest traffic and travel updates, including updates on train and London Underground services, in areas including Brent, Ealing, Hammersmith, Fulham, Harrow, Hillingdon, Hounslow, Uxbridge and Richmond upon Thames.

The latest breaking news will be brought straight to your news feed including updates from the police, ambulance and fire brigade. We will also bring you updates from our courts and councils, as well as more lighthearted long reads.

We also publish your pictures and videos, so do message us with your stories.

Like the My West London Facebook page here.

You can also follow us on Twitter here.

Cllr Guy Lambert, Hounslow Council’s cabinet member for highways, recycling and companies. said: “We are sorry to hear this incident has taken place and apologise for the unpleasant consequences caused to Ms Butler and her sister. Our crews do their best to avoid spillages and are certainly not lazy, and where spillages do occur should clean them up.

“If that doesn’t happen, or if residents experience any other service quality issues with their waste or recycling collections we ask residents to report them immediately using this form – Waste and Recycling Service Quality.

“We do not accept poor service, and Recycle360 investigate all reports vigorously, ensuring improvements and learnings are met by the crews. This approach has led to an ever-decreasing number of service quality complaints.

“We are proud of our Recycle 360 crews, who have worked tirelessly, despite the pandemic and other challenges, to ensure Hounslow could continue to provide a full waste and recycling service, unlike so many other councils.”

Do you reckon any of the other Londons can compare with our stunning capital city?

Here at MyLondon, we’re doing our very best to make sure you get the latest news, reviews and features from your area.

Now there’s a way you can keep up to date with the areas that matter to you with our free email newsletters.

We have seven newsletters you can currently sign up for – including a different one for each area of London and one dedicated totally to EastEnders.

The local newsletters go out twice a day and send the latest stories straight to your inbox.

From community stories and news covering every borough of London to celebrity and lifestyle stories, we’ll make sure you get the very best every day.

To sign up to any of our newsletters, simply follow this link and select the newsletter that’s right for you.

And to really customise your news experience on the go, you can download our top-rated free apps for iPhone and Android. Find out more here.

One man, who said he is a postman, commented underneath Ms Butler’s Facebook post, adding: “The bin men all over the area have always been the same. As a postie we dread bin day. Stepping over rubbish left everywhere and moving wheelie bins and recycle bins out of the way.

“I have noticed in a more upmarket area they do clean up a little, but on a council estate they don’t bother at all.”

Other residents sympathised with Ms Butler, offering to come and help her clean up the mess as she cannot.

Do you have any stories that you think we should be covering? Get in touch by contacting [email protected]

Do you want the latest news in your area sent straight to your inbox? It only takes a few minutes! Click here.

Read More
Read More


Recommended For You