A hotel two hours from London has been unofficially crowned England’s worst hotel due to some shocking TripAdvisor reviews.
The Britannia Hotel in Bournemouth is operated by the notorious Britannia brand has over 600 ‘terrible’ reviews – out of a total of 1 400 left.
The Britannia Hotel chain has developed an unenviable reputation for being poor quality reports BirminghamLive.
READ MORE: Guests react to ‘horror’ Pontins with almost 3,000 bad reviews
(Image: Milo Boyd)
It has been voted the UK’s worst hotel chain for eight years in a row, and according to The Mirror, given Trip Advisor refuse to publicly list its lowest-ranked spots – the Bournemouth venue is at the very least in contention for the country’s worst hotel.
Recent reviews left on the site include:
” Walking through reception, we encountered the first real stenches of what can only be described as sick mixed with death.”
“I do not know how this hotel is still up and taking bookings. I cried myself to sleep.
“The hotel room had urine and poo marks everywhere.”
“MY GOD, IT’S THE MOST UNCOMFORTABLE BED I’VE EVER SLEPT IN (INCLUDING A HOSTEL IN AFRICA)”
And one visitor said he would have been better off sleeping in his car, posting: “If I saw the room before I paid, I would have slept in my car.”
MyLondon’s brilliant new newsletter The 12 is packed with news, views, features and opinion from across the city.
Every day we’ll send you a free email at around 12pm with 12 stories to keep you entertained, informed and uplifted. It’s the perfect lunchtime read.
The MyLondon team tells London stories for Londoners. Our 45 journalists cover all the news you need – from City Hall to your local streets.
Never miss a moment by signing up to The 12 newsletter here.
Numerous reviewers claimed it was indeed the UK’s worst hotel.
The Mirror sent a reporter to stay at the hotel.
He wrote: ” The entrance hall, which continued the cinema theme with its washed-out carpets and ‘two Budweiser for £5’ posters covering the walls.
A glance out of the window onto the strange central smoking courtyard revealed a trifecta of big night in-implements – a drugs baggy, discharged laughing gas canisters and a condom wrapper.
“People variously complain that they smell of weed, they’re dirty, they would have been “worn and dated in the ’70s”, they’re strewn with used knickers and leggings.
“While our own room didn’t offer such unpleasant surprises, there were issues.
“Whether from years of communal perspiration released by the boiling hot room come the morning or simply damp, the plaster was breaking through on one wall.”
Birmingham’s Britannia Hotel on New Street hotel is not rated much better than its Bournemouth sister site. Out of 3,486 reviews left on TripAdvisor a whopping 1,802 reviews branded it “terrible”.
(Image: Graham Young / BirminghamLive)
One of the most recent reviews left -for the New Street hotel said: Stayed for 1 night (thank god). Did not look anything like the photos. It was cold/dirty and damp, there was even mould on the windows. I would not recommend. There’s not much more to write. I believe I’ve made my point pretty clear. AVOID”.
BirminghamLive reporter Graham Young stayed at the Birmingham Britannia back in 2017 after a visitor dubbed it as being the worst hotel in the UK at the time.
Thereviewer said of his visit; “Once the door opens, you can tell why some people take a dislike to the place.
“There is a tangible smell in the corridors that you could imagine would be more oppressive on a hotter, more humid day.”
However, he was impressed with his room adding: “To my utter astonishment, my room had recently been refurbished, and I could not fault it for cleanliness. From expecting to be holed up in a total dive, I could not have been more surprised by my room.”
Do you want the latest crime, sport, or breaking news in London straight to your inbox? Tailor your needs to suit you here.